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Keep the queues flowing.

Customers join by QR code or kiosk, follow live wait updates, and wait anywhere. Staff manage one shared queue from the desk and lobby display, with local backup during internet problems.

Jonot is live. Start your free trial today to get founding pricing during early access.

Founding offer — 50% off your first 6 months, applied at checkout.

14-day free trial · Cancel anytime before it ends and you won't be charged.

Why Jonot

Less crowding, fewer interruptions, one live queue

Frictionless check-in

A QR code, link, or kiosk gives customers a ticket in seconds. No app, account, or unnecessary personal data stands between arrival and a confirmed spot.

The same information everywhere

Customer pages, lobby displays, and staff desks show the same ticket status. Positions, wait estimates, and call alerts update together.

Ready for internet problems

If the internet connection is unstable, staff can keep calling tickets on the local network. Jonot syncs automatically when the connection returns.

Everyone joins the same queue

People can scan a QR code, use the kiosk, or ask staff to add them. Every method adds them to the same queue, with no separate lists to manage.

What good flow is worth

The numbers behind a calmer line

39%

of shoppers have walked out of a store because the line was too long.

Forrester / Digimarc, 2018

~30%

shorter perceived wait when people can see live progress, in transit research (7.5 vs 9.9 min).

Watkins et al., Transportation Research Part A, 2011

~25%

fewer no-shows when customers get a reminder before their turn.

Cochrane Review, 2013

Independent industry benchmarks — not Jonot venue data. Each figure links to its source.

How it works

Up and running in three steps

The customer flow stays simple, while your team keeps control from the desk.

Join in seconds

A customer scans a QR code at the door, on a poster, or on a receipt. If they prefer the counter, the kiosk gives them the same ticket.

Wait with confidence

A live page shows their place, the current call, and a realistic wait estimate. They can browse, sit down, or step outside without losing track.

Return at the right moment

When their turn arrives, their phone and the lobby display call them back. Staff get the next person without shouting across the room.

Hardware

Roll out without new hardware

Run Jonot on the tablet at the counter, the TV in the lobby, and the laptop at the desk. You do not need special terminals, new printers, or new wiring.

Android tablets, iPad too

Turn an Android tablet into a self-check-in kiosk with an app made for that purpose. You can also use an iPad in the browser or another reliable mid-range tablet.

Any TV or display

Use a Chromecast, Fire Stick, mini-PC, or smart TV to put the live queue on the wall. Recent calls, the current number, and who's up next stay visible.

The desk computer works

Staff manage queues in a browser on the laptop or PC they already use. They do not need to install software or ask for administrator access.

Built for

When the line starts filling the waiting area

From one front desk to a whole chain of locations.

Localisation

The queue speaks your customer's language

Customers can use Jonot in a language they understand. Jonot detects the language on their phone and lets them change it. You choose the language for shared screens and can add a language picker for visitors.

Which language do you need?

We're always adding new languages — tell us which one you need and we'll let you know when it's ready.

Brand tone

Say it in your own words

Translations keep the meaning clear, and you can adapt the tone to your brand. With Pro, you can change labels and messages across your organisation, including the now-serving, paused, and closed text.

White-label

Make it yours

Your logo, your colors, your fonts, your wording — on the display, the kiosk, and every customer's phone.

A rustic artisan bakery's phone shows a "You're up!" pickup alert while the counter tablet and wall display both read "Now serving 15" — all in the bakery's own branding.
In a sleek, neon-lit corporate lobby, a phone shows a "You're up!" alert beside a QR ticket kiosk and a wall display reading "Now serving 88" — all in Quantum Flow's branding.
In a bright, plant-filled spa reception, a phone shows a "You're up!" alert beside a QR kiosk and a wall display reading "Now serving 27" — all in Terra Bloom's branding.
Simple pricing

Start small, add capacity when the line grows

Launch one queue at one location, then add more locations, queues, and messaging when the operation needs them.

Starter

€4.99$4.99£3.99$6.99$7.99¥780¥19.00per month

One live queue for a single cafe, clinic, pharmacy, or service desk.

  • 5 devices
  • 1 location
  • 3 queues per location
Start with Starter

Pro

€20.00$20.00£17.00$27.00$31.00¥3,100¥79.00per month

More capacity plus the brand, marketing, feedback, and integration tools that make Jonot fit your operation.

  • Unlimited devices
  • 1 location
  • 20 queues per location
  • Marketing messages and image banners on ticket pages and lobby displays
  • Customer feedback tools to spot service issues after each visit
  • Custom webhooks for queue and ticket events
  • Branded screens with your logo, colours, fonts, and display text
  • Custom call sounds for staff and customer moments
  • Unlimited tickets and customer notifications included
Start with Pro

Need more locations? €5.00/location$5.00/location£4.00/location$7.00/location$8.00/location¥780/location¥20.00/location

14-day free trial · Cancel anytime before it ends and you won't be charged.

Founding offer — 50% off your first 6 months, applied at checkout.

Prices shown ex-VAT. VAT applied at checkout where applicable. Billed monthly; cancel any time.

Support

Help when you need it — no sales call required

You can sign up and complete setup without a sales call. Follow the documentation and in-app guidance, or contact our team by email when you need help.

Email support

Write to info@jonot.io and we'll reply within one business day.

Documentation

Step-by-step setup guides and answers at docs.jonot.io — read them anytime.

Self-serve onboarding

Sign up, start your trial, and create your first queue in the app. You do not need to book a call or wait for us.

Send us a message

Questions about pricing, an integration, or a specific deployment? Send a note and we'll reply by email.